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FAQ about COVID-19 (Coronavirus) and OrthoSport Clinic Specific Health and Safety Measures

Updated: April 6, 2020

OrthoSport Hawaii's Physical Therapy Department is committed to keeping patients and team members safe with the following practices in place:

  • Maintaining clean environment in all facilities
    • Regular disinfection of frequent touch surfaces and equipment
    • Use of facemasks for clients and staff, please wear one. If you do not have one, we will do our best to provide you with one as supplies permit.
    • Use of hand washing or hand sanitizer at start and end of all sessions
  • Social Distancing practices in place
    • We are limiting the number of people in our clinics.
    • Only one essential family member or caregiver will be allowed to attend, and they will be required to wait in designated waiting areas.
    • We will ensure only one therapist and one patient per area of treatment, and greater than 6 feet separation in large open gym areas.
  • Screening to restrict attendance by any staff or patient that poses a risk, this includes:
    • Anyone with cold or flu like symptoms (Fever, cough, congestion, or difficulty breathing)
    • Anyone that has travelled off of Oahu in the last 14 days
    • Anyone that has had close contact with a confirmed or presumed COVID-19 case
  • Secure Telehealth option
    • A Telehealth treatment option is available, simply call (808) 208-8822.
    • Please note there are some telehealth restrictions that will be discussed with each patient at time of call.
  • High Risk Populations
    • The CDC has identified certain higher risk populations. If you have any doubts about whether you should attend a scheduled visit, please call the clinic before arriving.
    • Please communicate any concerns with your therapist so we can modify your treatment to fit your individual needs